Talk:Cox Communications/Archive 1

too much praise?
is it just me, or does it seem like the whole article does nothing but praise cox? (or at least being neutral). How about some screw ups they've had? such as their supposed blocking of craigslist a while back?--marqmike2 02:39, 10 June 2007 (UTC)

Uhh, wait... what?
Parts of this article look like they were written by the company themselves, and clearly doesn't meet Wikipedia standards. I marked one section as disputed as there are numerous general statements made that are not backed up by source. —Preceding unsigned comment added by 72.223.92.147 (talk) 08:12, 2 October 2007 (UTC)
 * Parts of the article?? The entire thing sounds like it was written by a company employee...  I can see that Wiki editors have been slowly editing it, but a lot of the core content has got to go or be drastically edited.  I don't see the point for having the listed of serviced areas except to promote Cox service.  FantajiFan (talk) 01:41, 14 April 2008 (UTC)

I agree with you. A lot of this article sounds as though someone inside the company wrote them. I tried to reword some sentences so they didn't seem like such an advertisement, but almost nothing in here has sources. Darkteferi 21:38, 29 October 2007 (UTC)

Editorial?
Much of the article appears to be editorial comments and opinions on the cable industry. Particulary the Consumer Issues section. IPingUPing 01:35, 12 October 2007 (UTC)

I moved the Consumer Issues section to Cable Television section. —Preceding unsigned comment added by Dslprime (talk • contribs) 18:32, 9 December 2007 (UTC)

HIgh Definition
This section makes no sense and should be removed. The first sentence is an incomplete sentence. Adding HD channels has nothing to do with the analog to digital conversion which will happen on 2/17/2009 not 2/16/2009.

High Definition Launches HDTV in Omaha, Nebraska, Las Vegas and Phoenix. As of November 20, 2007, Cox Communications has been expanding their HD service by adding more High-Def channels and more along the way. This will help prepare for February 16, 2009 when the Federal Communications Commission has confirmed that all broadcasting will be digital and that all analog signals will be dropped.Dslprime (talk) 21:15, 3 January 2008 (UTC)

Residential Services Added
Attempted to consolidate some of the comments and in the discussion page by creating a residential services area and adding tight references. IPingUPing (talk) 00:54, 21 February 2008 (UTC)

Suggestions
I have a WP:COI on this since I work for the company so I don't want to edit it myself, but I see what many of the people on this talk page have said as very true. I think this sounds too insider as well, and I was almost hoping to get something that I haven't heard as an employee.

So even though I have a conflict of interest here, I do have a few suggestions in order to perhaps neutralize it a bit.


 * The current systems section could be removed, or reduced down simply to a list of states that include markets. I don't think the average reader looking for generic info on the company really cares about each and every little city that cox is in, besides they can find that out on Cox's website itself.


 * The other business unit's shouldn't be included on this page. We consider those to be closest to the cable side of things but technically they are a part of (CEI)Cox Enterprises and should be listed on the CEI article. Cox business could potentially get it's own section since they are connected directly to the cable business if anyone had anything relevant or interesting with good references but otherwise I would say until then it might as well be left out, maybe just with a small mention somewhere in a paragraph if you think it is fitting.


 * the history section starts out discussing cox enterprises which sounds like something that only an employee would be worried about. It would be better if it starts out discussing cox communications (the cable side of the company) beginnings and perhaps linking to the parent company if someone feels that it would be a good idea.

Anyway, thought I would just add some notes to help out in case anyone wanted some ideas on how to make it more neutral because I agree it does sounds a bit like reading material I have seen at work. If I am wrong on any of these points feel free to ignore them, that's why I am suggesting it on the talk page and not making the edits myself not signed by the employee who wrote this on purpose 19:22 27 July 2008 (UTC)

Need more on service agreement policies
This page needs more information on e.g. incoming blocked ports to help people who are shopping for internet service. E.g., Cox blocks incoming ports 80, 25, and many more. If you press the sales reps they will tell you about it. —Preceding unsigned comment added by 72.196.244.178 (talk) 18:26, 22 September 2008 (UTC)

Not understanding how the article can be called anything but netural...
After reading this article, I can't see how anyone could stake a claim that the wording or facts in the article are anything but netural. I think the claim from 2007 needs to be removed, I can find no ground for the claim any longer.

68.103.127.227 (talk) 03:20, 30 October 2009 (UTC)J Hopper 10-29-09

Customer Satisfaction Issues
It is clear that the majority of people posting to this page do not feel that the article is neutral. Common sense would dictate that most readers would be far more interested in customer service statistics than an explanation of changes to company branding. The article is at best incomplete and needs details on the customer service record of Cox as well as information regarding the new venture of Cox in 2010 into cell phone service.

15.195.201.91 (talk) 18:15, 5 February 2010 (UTC)

Third largest cable tv provider
The reference provided to backup the claim that it's the 3rd largest cable tv provider states it's actually in the 5th place. —Preceding unsigned comment added by Lodorand (talk • contribs) 17:02, 17 February 2010 (UTC)
 * From the reference noted, DirecTv and Dish are satellite, not cable television. So as noted in the article that would make Cox 3rd largest in cable television.Rivertown (talk) 17:43, 17 February 2010 (UTC)

Ah OK. Thanks for the clarification. --Lodorand (talk) 10:35, 23 February 2010 (UTC)

Cox Boxes
Cox does noes not use MOXI. — Preceding unsigned comment added by 24.252.14.211 (talk) 03:47, 12 August 2011 (UTC)

Citation needed tag added, 22:52, 17 May 2012 (UTC) — Preceding unsigned comment added by Dmartin969 (talk • contribs)

Cox Disconnecting Users Internet on Allegations of Copyright Infringement.
Pirate Bay reports that Cox has a "3 strike" policy, and if they recieve more than 2 complaints for their customers sharing copyright material, they will permanently disconnect their internet. Seems like this should be included in the "Controversy" section.

Jonny Quick (talk) 01:25, 23 September 2011 (UTC)Jonny Quick