Talk:Unified communications

Definition
I wrote a piece about unified communications for the US Intelligence Community and linked to this article. Too bad it is currently in poor condition. The definition is a quote and not very clear. The first section is then another definition in poor shape. I want to put a simple definition in the intro paragraph and then remove a section called definition. In its place I'll put "Human Latency" and then the following sections can go into more detail, if needed.

Here is the wording under the current header of the definition section:


 * An evolving communications technology architecture which automates and unifies all forms of human and device communications in context, and with a common experience.
 * Its purpose is to optimize business processes and enhance human communications by reducing latency, managing flows, and eliminating device and media dependencies.


 * 'Latency' is explained in this paragraph from Bloor:
 * If it will take you two days to take appropriate steps after being alerted to a particular issue then the fact that that information arrived at your desk within seconds of its occurring, as opposed to hours, will not have huge relevance. This decision-making latency, or human latency, is what needs to be squeezed out of the situation in order to improve efficiency. There are basically two reasons behind human latency. One is the need for further information and the other is when there is a requirement to consult with colleagues. -- The Robot Champion  talk to me   01:54, 10 November 2008 (UTC)

List of vendors
I agree with Dancter (talk) to remove this huge list of companies and software from "See also" section. I suggest to create additional list to this article, which includes the notable unified communications companies. Maybe separate list of unified communications software would be also a good idea. Here is link to report I found and based my judgement about notability Magic Quadrant for Unified Communications - Rsolero (talk) 05:25, 11 June 2009 (UTC)

Updating the start dates for entry into the UC marketplace for companies like IBM & Microsoft. Both had products (Sametime, LCS) with pretty substantial UC components well before indicated here.
Curious what folks would think of updating the start dates for entry into the UC marketplace for companies like IBM and Microsoft, which both had products (Sametime, LCS) with pretty substantial UC components well before the timelines indicated here. —Preceding unsigned comment added by 74.2.160.130 (talk) 01:25, 9 September 2010 (UTC)

Reference 15 - UCR 2008
Hi experts, I think the link to the UCR 2008 document has moved to http://www.disa.mil/ucco/webfiles/apl_process/ucr_2008.pdf Could somebody please verify and update the article? Coolbrother (talk) 07:34, 4 October 2010 (UTC)