Thai Airways International Flight 311

Thai Airways International Flight 311 (TG311/THA311) was a flight from Bangkok, Thailand's Don Mueang International Airport to Kathmandu, Nepal's Tribhuvan International Airport. On Friday, 31 July 1992, an Airbus A310-304 on the route, registration crashed on approach to Kathmandu. At 07:00:26 UTC (12:45:26 NST; 14:00:26 ICT), the aircraft crashed into the side of a mountain 37 km north of Kathmandu at an altitude of 11500 ft and a ground speed of 300 kn, killing all 113 passengers and crew members on board. This was both the first hull loss and the first fatal accident involving the Airbus A310.

Aircraft and crew
The aircraft involved, manufactured in 1987 and registered as HS-TID with serial number 438, was an Airbus A310-304 powered by two General Electric CF6-80C2A2 turbofan engines.

At the time of the accident, the aircraft had been in commercial operations for five years. It was piloted by Captain Preeda Suttimai (41), who had logged 13,200 flight hours including 4,400 on A310 and 1,700 hours as Pilot In Command. The First Officer was Phunthat Boonyayej (52), who had logged 14,600 flight hours including 4,200 on the A310. The cabin crew consisted of 12 flight attendants, looking after 99 passengers.

Accident
Flight 311 departed Bangkok at 10:30 local time. It was scheduled to arrive in Kathmandu at 12:55 Nepal Standard Time. After crossing into Nepalese airspace, the pilots contacted air traffic control (ATC) and were cleared for an instrument approach from the south called the "Sierra VOR circling approach" for Runway 20. Nepalese ATC at the time was not equipped with radar.

Shortly after reporting the Sierra fix 10 km south of the Kathmandu VOR, the aircraft called ATC asking for a diversion to Calcutta, India, because of a "technical problem". Before ATC could reply, the flight rescinded their previous transmission. The flight was then cleared for a straight-in Sierra approach to Runway 02 and told to report leaving 9500 ft. The captain asked numerous times for the winds and visibility at the airport, but ATC merely told him that Runway 02 was available.



The captain asked four times for permission to turn left, but after receiving no firm reply to his requests, he announced that he was turning right and climbed the aircraft to flight level 200. The controller handling Flight 311 assumed from the flight's transmissions that the aircraft had called off the approach and was turning to the south, so he cleared the aircraft to 11500 ft, an altitude that would have been safe in the area south of the airport. The flight descended back to 11,500 ft, went through a 360° turn, and passed over the airport northbound.

Seconds before impact, the ground proximity warning system (GPWS) activated, and sounded alarms warning the crew of the imminent collision with the mountains. First Officer Boonyayej warned Captain Suttimai and urged him to turn the aircraft around, but possibly due to his frustration from the communications with ATC, Suttimai erroneously stated the GPWS was just giving false reports. The aircraft crashed into a steep rock face in a remote area of the Langtang National Park at an altitude of 11500 ft, killing all 113 people on board.

Investigation
Investigators from the Civil Aviation Authority of Nepal, Airbus Industrie, and the Transportation Safety Board of Canada (which assisted with technical details) determined that the aircraft had experienced a minor fault in the workings of the inboard trailing flaps just after the aircraft reached the Sierra reporting fix. Concerned that the complex approach into Kathmandu in instrument conditions would be difficult with malfunctioning flaps and frustrated by ATC and his first officer's inconclusive and weak answers to his questions, the captain decided to divert to Calcutta. The flaps suddenly began to work properly, but the captain was forced to resolve more aspects of the difficult approach himself due to his first officer's lack of initiative. Only after numerous extremely frustrating exchanges with ATC was the captain able to obtain adequate weather information for the airport, but by that time he had overflown Kathmandu and the aircraft was headed towards the Himalayas.

Nepalese authorities found that the probable causes of the accident were the captain and air traffic controller's loss of situational awareness; language and technical problems caused the captain to experience frustration and a high workload; the first officer's lack of initiative and inconclusive answers to the captain's questions; the air traffic controller's inexperience, poor grasp of English, and reluctance to interfere with what he saw as piloting matters such as terrain separation; poor supervision of the inexperienced air traffic controller; Thai Airways International's failure to provide simulator training for the complex Kathmandu approach to its pilots; and improper use of the aircraft's flight management system.

While trekking up the Himalaya mountain to the crash site, a British investigator from Airbus, Gordon Corps (62), died due to altitude sickness. Corps had over 11,500 flight hours and was a senior test pilot for Airbus.

Aftermath
Thai Airways retired the flight number 311 after the accident, along with its counterpart flight number 312, which had been used for the outbound flight from Kathmandu to Bangkok. These were replaced by flight numbers 319 and 320, respectively. These redesignated flights continued to be operated by Airbus A310 aircraft until this type was retired by the airline and replaced with Boeing 777 aircraft in 2001. The remains of the aircraft can still be seen in Langtang National Park on the trek from Ghopte to the Tharepati Pass.

Fifty-nine days after the Flight 311 disaster, Pakistan International Airlines Flight 268 crashed on approach to Kathmandu, killing all 167 on board, the deadliest accident in the country's history.

Dramatization
The crash is featured in Season 17, Episode 10 of Mayday (Air Crash Investigation). The episode is titled "The Lost Plane".